jtech1
Member
I just bought one from online company. First shipment was missing tool, one battery and 1/2" head in the case. They think someone took the tool for display model at store and put box back in inventory by accident. So they sent me another one. Everything was in the box. The tool had a battery on it and 1/2" head on it already. Does anyone know if that is how it is shipped? Or if that indicates this one was used also? I tried it stand alone out of the box and the center piston was working and the outer fingers were expanding and rotating properly. I put it in the end of Uponor 1/2" pex (no ring) and it expanded once then the piston stuck in the expanded position and it was stuck in the pex. I worked it out of the pex, but now the piston does not move at all. It makes the sounds like it is cycling through, but nothing moving. I take the 1/2" head off and still no movement on piston.
I am trying to figure out if these tools are that fragile or if this company sent me a used/bad tool.
Does anyone know if they are shipped with the battery and 1/2" head on the tool already (even though there are places for it in the case)? And if there is anything I am missing about why the piston would not be moving?
I am trying to figure out if these tools are that fragile or if this company sent me a used/bad tool.
Does anyone know if they are shipped with the battery and 1/2" head on the tool already (even though there are places for it in the case)? And if there is anything I am missing about why the piston would not be moving?