About 6 year old water heater reinstalled again after a house remodel 2.5 years ago. Never had any issues.
3 weeks ago, I noticed we had no hot water. Checked it out and found the breaker was tripped. I flipped it back and it worked fine.
2 weeks ago, we started having electrical issues. It's one of those "smart" ones with a brain and heat pump. It kept turning on the heat pump every 3 minutes even though it was set on electric mode. We thought it was dying so we decided to replace it. When we went to disconnect it, one of the wire nuts was completely melted and the red wire from the water heater was melted back about 2 inches and completely green with corrosion. I don't have a photo of that.
We cut the wire way back to where it was clean and installed a new wire nut using the same connection that it had before. It worked fine until yesterday. This is in simple electric mode. We didn't try the heat pump mode because I'm afraid the brain is messed up anyway.
Yesterday, I was walking by it and smelled burned plastic. The wire nut on the same wire was melting and smoking. I am attaching photos of it.
I'm trying to figure out what can cause this and what to do next. Do we need to replace the water heater or should we call an electrician to see if we have problems with wiring? We don't have much extra $$ right now so I would appreciate some advice. I'm very concerned with this causing a fire so we will do what we have to.
3 weeks ago, I noticed we had no hot water. Checked it out and found the breaker was tripped. I flipped it back and it worked fine.
2 weeks ago, we started having electrical issues. It's one of those "smart" ones with a brain and heat pump. It kept turning on the heat pump every 3 minutes even though it was set on electric mode. We thought it was dying so we decided to replace it. When we went to disconnect it, one of the wire nuts was completely melted and the red wire from the water heater was melted back about 2 inches and completely green with corrosion. I don't have a photo of that.
We cut the wire way back to where it was clean and installed a new wire nut using the same connection that it had before. It worked fine until yesterday. This is in simple electric mode. We didn't try the heat pump mode because I'm afraid the brain is messed up anyway.
Yesterday, I was walking by it and smelled burned plastic. The wire nut on the same wire was melting and smoking. I am attaching photos of it.
I'm trying to figure out what can cause this and what to do next. Do we need to replace the water heater or should we call an electrician to see if we have problems with wiring? We don't have much extra $$ right now so I would appreciate some advice. I'm very concerned with this causing a fire so we will do what we have to.