I think you are saying you only have had 20 psi for a year.
What did the well company think the cause of the problem is?
Is the pump in the house? How about a picture of that pump, the pressure switch, and the input to the pressure tank. Maybe somebody will identify something.
To look for a vacuum leak, you could sop all of the joints on the suction pipe (the bigger pipe) with water from a wet rag or sponge while the pump is running. See if the pressure rises when you get one of the joints good and wet.
Alternatively, run the pump and apply shaving cream to each joint, run the pump, See if the shaving cream shows signs of getting sucked in.