Toto Reply On CEFIONTECT "life expectancy"
Below is what Toto had to say:
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Subject: RE: Toto USA - CEFIONTECT
Dear Mr. McDermott,
Try and avoid abrasive cleaners such as Comet. Any type of cleaner with any "grit" to it will cut into the fine surface on a microscopic level and diminish the effectiveness of the glaze. While Toto claims that it will last the life of the toilet, you are correct, toilets do not have a "life" attached to them as it is often that they can last for decades. To best understand the life expectancy of CEFIONTECT one would need to understand the technological basis behind it. When a toilet bowl gets stains in it, they come from minerals or dirt attaching themselves to microscopic crevices in the china surface. CEFIONTECT glaze is a very fine atomic coating on top of the china surface which does not have many crevices for any type of mineral or dirt to cling on to. This smooth surface makes it very hard for any type of stain to attach itself to the bowl. The glaze will last as long as that smooth surface is not compromised. If you were to use a cleanser such as Comet, which has a very high grit to it, you would make microscopic etches in the surface of the glaze. These etches would not only give a place for minerals and dirt to cling to, but they would most likely propagate to some degree causing further damage. Of course over the life of the toilet there will be small etches in the surface over the course of time for various reasons due to wear and tear. Because it is extremely hard to measure the effectiveness of the CEFIONTECT glaze and because it is difficult to create a realistic life model of an installation situation to mimic real usage over the course of such an extended period of time, Toto does not attach a "life expectancy" to the CEFIONTECT glaze. I hope this answers your questions.
Sincerely,
Steven Culver
Technical Support Engineer
Toto USA
Phone - 888-295-8134 ext. 1640
WWW.TotoUSA.Com
WWW.Washlet.Com
WWW.TotoNeorest.Com
Subject: Re: Toto USA - CEFIONTECT
What are some examples of abrasive cleaning agents to avoid?
Dear Mr. McDermott,
Your CEFIONTECT glaze will last the life of the toilet. As long as you stay
away from abrasive cleaning agents which will etch away at the CEFIONTECT
surface there is no reason to expect failure of the finish.
Sincerely,
Steven Culver
Technical Support Engineer
Toto USA
Phone - 888-295-8134 ext. 1640
WWW.TotoUSA.Com
WWW.Washlet.Com
WWW.TotoNeorest.Com