Leaking Westinghouse 4500 watt elec. Water heater advice?

Discussion in 'Water Heater Forum, Tanks' started by jgraham295, May 10, 2021.

  1. jgraham295

    jgraham295 New Member

    Joined:
    Aug 21, 2020
    Location:
    Sacramento County, CA
    I have a 52gal stainless steel Westinghouse 4500 watt electric water heater that has developed a leak around both the upper and lower heating elements. It appears to be leaking from the joint between the tank and the female connector where the heating element goes in. The heating element gasket doesn't appear to be the cause. Please see the attached picture. Any thoughts? Does it appear to be fixable or manufacturer defect? I appreciate everyone's help in advance.
    IMG_20210510_184457~2.jpg IMG_20210510_184513.jpg
     
  2. Reach4

    Reach4 Well-Known Member

    Joined:
    Sep 25, 2013
    Location:
    IL
    Still under warranty? How old is this WH?

    The main reason people replace water heaters is a leak. It's possible that the element is leaking, but I think not probable.
     
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  4. jgraham295

    jgraham295 New Member

    Joined:
    Aug 21, 2020
    Location:
    Sacramento County, CA
    Hopefully it is. I bought it in Nov 2019 and had it installed a couple months ago. I guessed as much as far as having to have it replaced, but really don't want to go through the hastle of having it shipped and paying to install another one. It is what it is though.
     
  5. Sarg

    Sarg Enjoy Learning

    Joined:
    Nov 6, 2020
    Occupation:
    Recently retired
    Location:
    NorthEast
    The fact it is leaking from both top & bottom would make me think the elements are not snug enough. For both threaded "sockets" to have defective welds would be unusual at best.

    I would obtain a 1 1/2 " deep socket ( Not the cheap thin wall element wrenches that are sold ) .... cut the power ........... remove the wires and "gently" see if the elements are indeed loose. It's worth the 30 minutes it would take.
     
  6. jgraham295

    jgraham295 New Member

    Joined:
    Aug 21, 2020
    Location:
    Sacramento County, CA
    Thank you all for the help. The company is replacing it under warranty.
     
  7. Sylvan

    Sylvan Still learning

    Joined:
    Sep 23, 2004
    Occupation:
    plumbing - fire suppression - boiler inspector
    Location:
    New York

    It is much better to call the installer or the manufacturer and not touch it as the last one to touch it (other than setting the temperature or draining the tank or testing the T&P as stated in the owner's manual ) is now responsible.

    Most companies are legitimate and will do the righteous thing


     
  8. Sylvan

    Sylvan Still learning

    Joined:
    Sep 23, 2004
    Occupation:
    plumbing - fire suppression - boiler inspector
    Location:
    New York
    Why fiddle with something under warranty?
     
    Bannerman likes this.
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