Jetplumb7
New Member
Has anyone ever heard of a Ridgid K-50, with a 5/8” cable, with a drop head damaging a schedule 40 PVC drain? My technician ran through a shower drain with no issues, besides coming up in a vent in the wall and customer says we punched hole in one side of pipe and scored the pipe on the other side. (Pics attached)
He had another company jet the line after we were there and a month later noticed a sewer smell so he had the other company come back and video the line. They found a break on a 2” schedule 40 shower drain and now he is saying I am responsible for the repairs totaling $10k.
I have discussed with 4 reps from Ridgid who have all said that the K-50 could not have done this damage if the pipe was not already damaged prior to running our cable. Any thoughts???
He had another company jet the line after we were there and a month later noticed a sewer smell so he had the other company come back and video the line. They found a break on a 2” schedule 40 shower drain and now he is saying I am responsible for the repairs totaling $10k.
I have discussed with 4 reps from Ridgid who have all said that the K-50 could not have done this damage if the pipe was not already damaged prior to running our cable. Any thoughts???
