Master Plumber Mark
Sensitivity trainer and plumber of mens souls
Terry,
This one really chaps my shorts today....
On thursday around 11am I am carrying a bucket full of tools and a ladder up a flight of stairs and out of a customers basement...
The phone rings and I answer on my blue-tooth, I simply say "weilhammer plumbing" then after about a 10 second pause I hear a voice say .......... is the the plumber???
I repeat .... YES..... this is the plumber, what do you need sir???? At that point the person says ......never mind I will just go somewhere else.....and hangs up...click
being half way up a flight of stairs, I simply think that was probably another salesman wanting to sell me insurance or something,,,,,and I just let it slide......
About 2 hours later I get an e-mail on my phone that " mr dickhead" has left me a review on google.... so I get on line and check it out.... the guy says I was rude to him on the phone and gives me a one star review....
Now , because of this clown whom I have somehow offended in less than 10 seconds, my score on google has dropped from 4.9 to 4.8 .....
I have flagged the complaint and have replied back to the person but I guess it will probably stand even though in my opinion it is rather a hateful thing to do after you hang up on someone who was willing to stop everything he was doing and listen to your troubles.
Now-days I suppose even a solicitor could leave a bad review with you on google if you are short with them, you are busy, or refuse to listen to their whole sales pitch...or you just say no thanks ......
You got to be candy-ass sweet even to salesman or they could do this and get away with it....
What do you think Terry????..
This one really chaps my shorts today....
On thursday around 11am I am carrying a bucket full of tools and a ladder up a flight of stairs and out of a customers basement...
The phone rings and I answer on my blue-tooth, I simply say "weilhammer plumbing" then after about a 10 second pause I hear a voice say .......... is the the plumber???
I repeat .... YES..... this is the plumber, what do you need sir???? At that point the person says ......never mind I will just go somewhere else.....and hangs up...click
being half way up a flight of stairs, I simply think that was probably another salesman wanting to sell me insurance or something,,,,,and I just let it slide......
About 2 hours later I get an e-mail on my phone that " mr dickhead" has left me a review on google.... so I get on line and check it out.... the guy says I was rude to him on the phone and gives me a one star review....
Now , because of this clown whom I have somehow offended in less than 10 seconds, my score on google has dropped from 4.9 to 4.8 .....
I have flagged the complaint and have replied back to the person but I guess it will probably stand even though in my opinion it is rather a hateful thing to do after you hang up on someone who was willing to stop everything he was doing and listen to your troubles.
Now-days I suppose even a solicitor could leave a bad review with you on google if you are short with them, you are busy, or refuse to listen to their whole sales pitch...or you just say no thanks ......
You got to be candy-ass sweet even to salesman or they could do this and get away with it....
What do you think Terry????..
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