smnabilene
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In a new construction home we have a 5 ton electric unit with heat pump, downstairs. When the heat is on the air coming out of the vent feels cold. The temp does raise (about 1 degree in 30-40 minutes with outside temp in 40-50's). Upsatirs we have a 2.5 ton unit with heat pump that has warm air coming out when heat is on. Obviously, alot smaller space (800sf) but, again the vent air is warm. When the downstairs heat comes on we, literally, grab a balnket or sweater. A/C worked great this summer. Our electric bill has also more than doubled in a very mild Texas winter and with the heat pump, I was told the costs would stay close to the same. The HVAC contractor says there isn't a problem. If the temperature is rising, its working. That is via phone, has yet to come out. Is it time to demand more from my builder or are we just used to our old gas heat and utility costs?