dschag
New Member
I have a 565' deep well in California. Water level was tested (24 hour run test) 5 years ago at 345' and have not had any problems, until now. My low water tank alarm (Rhombus XT) went off a couple hours ago. Got a ladder and looked in my 10,000 gallon tank and sure enough, water had dropped--hard to say but maybe 5-6' from lid. I could see the float (with its tether extended full) about at the water level and I could see another two floats hanging about one foot from the top of the tank (I am assuming it must me something to signal controller that tank is full). Looks like both floats say 'SD Electrical' on them. In any case, water is not being pumped into tank. So, I am guessing at four possible problems: 1) well is dry, 2) pump (redjacket with HS30 controller) is bad, or 3) floats are not communicating property or 4) power problem. It was easy to rule out #4, by resetting breakers (we have one panel that provides power to well pump and pump (aquavar) to house from the well. The pump to the house comes on and off so I am confident we do have power to the panel. But I am at a loss to figure where to go from here (also, of course, this happens on a Friday afternoon, so not optimistic about getting an expert out here before Monday--anybody recommend a well expert in the Los Angeles area?). Any ideas on where to go from here? I have a volt meter and assume one step would be to take cover off controller and make sure it is getting power (I think I remember this is 220v so I may re-think my doing it. Ideas, especially good ones, are welcomed. Thank you. Dan