ditttohead
Water systems designer, R&D
Simple solution.. this is a very common problem.
As the water heats it expands, the "extra" water has to go somewhere, so back into the city supply it goes. A thermal expansion tank wont do anything to prevent this water movement. A thermal expansion tank is used to absorb the extra water when the house has a check valve or backflow preventer. Install a spring loaded check valve on the outlet of the softener, this will usually correct the problem.
The meter is on the outlet of the softener and since it is a hall effect turbine, water flow direction does not matter, it will read in either direction.
As the water heats it expands, the "extra" water has to go somewhere, so back into the city supply it goes. A thermal expansion tank wont do anything to prevent this water movement. A thermal expansion tank is used to absorb the extra water when the house has a check valve or backflow preventer. Install a spring loaded check valve on the outlet of the softener, this will usually correct the problem.
The meter is on the outlet of the softener and since it is a hall effect turbine, water flow direction does not matter, it will read in either direction.