drained hot water tank

Discussion in 'Water Softener Forum, Questions and Answers' started by William Dyda, Sep 4, 2011.

  1. William Dyda

    William Dyda New Member

    Sep 4, 2011
    I just drained my hot water tank,after conpletion I have resin from the water softner coming from the laundry tub cold water fauset ,located beside the softner. Help needed. Thanks, Bill
  2. Akpsdvan

    Akpsdvan In the Trades

    Dec 29, 2009
    Business owner/service and sales
    What kind of softener is in question?
    If there is resin going down the drain there are a number of things that could be going on, but the brand and type of softener will help in what could or could not be the reason for resin in the drain line.
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  4. LLigetfa

    LLigetfa DIYer, not in the trades

    Feb 6, 2011
    NW Ontario, Canada
    The OP said resin is in the cold supply, not the drain.

    Depending on how the softener is plumbed in relation to the water heater, draining the heater could have reversed the flow through the softener and if it doesn't have a top basket, it could have carried resin into the cold supply line.
  5. hj

    hj Moderator & Master Plumber Staff Member

    Aug 31, 2004
    Cave Creek, Arizona
    I can think of NOTHING that draining the water heater could have done to cause the softener problem, EXCEPT if the high flow to fill the heater broke the internal distributor in the softener. In any case, the softener MUST be put into bypass mode to avoid having ALL the faucets and toilets plugged with the resin. Then replace the softener or have it repaired.
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