Delta R11000 Diverter not diverting

[JTucson]

I am in the home stretch in setting up a pressure loop, hand held shower head, and above shower head.

The diverter was installed below the valve that turns off the water. I have installed the R11000 rough in upside down since the intake is below (used a tub/shower faucet valve and capped the top). The diagram shows that up is supposed to be up but its installed above the shower valve.

From there I have incoming water that then goes to the three sources. The problem is when I turn on the water it comes out all three. The body jets seem to have the most pressure.

Is there a specific output for the three outgoing lines? Did I put an out as an in? Other than this perplexing situation everything is set up as intended. If anyone sees where i missed a step in my though process let me know. Thanks again!

 

[Toronto4Guy]

Have you found a solution yet? Usually the R11000 diverter is installed above the tub/shower faucet valve. However, mounting the R11000 upside down to use the larger tub outlet should be fine. I can't tell from your picture but I assume that the UP marking on the R11000 diverter is now point down. The port connecting the R11000 to the tub/shower valve should then be its IN port.
Which cartridge are you using for the R11000 diverter? RP51919 is the 6-Function cartridge (3 sharings). RP71718 is the Non-shared 3 function for 6-setting trim. Does turning the diverter to any of the 6 positions make any difference to the water coming out? May be your diverter cartridge is defective?

 

[Sponsor]

 

[Paul-ee]

The actual problem is that you used the wrong ports on the transfer/diverter.
In a two function scenario the right port must be capped or plugged and I see in the picture that you haved capped the top port.
I'm a master plumber of many years and we have installed close to a 1000 of these valves.
Good luck

 

[Terry]

The R10000 supplies water to the diverter, and from there it spreads out.
But until you install the diverter at trim, what you have is wide open. They make a three way and a six way diverter depending on how you want it to function.