Clack WS1 fills salt tank during regen instead of draw

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DHO

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Recently, my water softer stopped working. Clack ws1 CD.

I took it apart and found it was filthy. I cleaned it out, including all the valves and spacers.
Afterward, it still would not regenerate.

The backwash, rinse, and fill steps seem to work.
But during regenerate/brine draw stage water FILLs the salt tank instead of drawing brine from it.

So, I replaced the seal pack, brine piston, piston, inlet valve, inlet value, and the white injector. I figured that's all the critical parts.
All replaced and exact same issue..... during regenerate/brine stage water FILLs the brine tank.

I checked to ensure the brine hose is clear. It will easily pull fluid in both directions.

Next, I cleaned and regenerated the resin tank.... no affect.

So, now I make the assumption the valve controller head has to be cracked or otherwise broken.
I replaced the controller valve. I got a WS1 CS. And the exact same problem..... during regenerate/brine stage water FILLs the salt tank.

I'm at a lose... Any suggestions?


Photo of the water entering the brine tank, instead of drawing out brine:
 
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ditttohead

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During the brine draw cycle, remove the drain line completely. Remove the drain clip, remove the drain elbow, then see if it draws.
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Reach4

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A simple test to see if it is the media, remove the riser pipe inside the tank and try again.
But getting the riser/distributor pipe back in would typically be hard if there is gravel.
 

Master Plumber Mark

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do something simple and see what happens.....
maybe you have already done this, i dont know
but you have certainly done everything else to that clack unit already......

I just had one where the brand new suction hose just had a small leak or warp in the pipe
and it was just a matter of getting a new hose and then it worked fine...
 
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