I wasn't sure which forum to post in but could sure use some help.
I bought a new Hunter fan but can't remove the old one. There is just no sign of how it should be removed and the Hunter website has nothing that has helped. Calling them didn't help either as I don't think the support person has ever used a screwdriver.
I have what is called a low profile mount. Normally you just remove the screws holding the canopy to the mounting base and it will drop down. But mine will not. I removed the three screws and it just wiggles a bit but won't drop. The other screw holes also do not have the 'drop' cutouts in them either. My unit is likely 25+ years old and the manual they have online isn't reflective of what I have.
Any further twisting or pulling is going to rip the plate out of the ceiling. I've applied some serious torque in all different directions, including pushing up and twisting. The other 2 screws are also removed.
I bought a new Hunter fan but can't remove the old one. There is just no sign of how it should be removed and the Hunter website has nothing that has helped. Calling them didn't help either as I don't think the support person has ever used a screwdriver.
I have what is called a low profile mount. Normally you just remove the screws holding the canopy to the mounting base and it will drop down. But mine will not. I removed the three screws and it just wiggles a bit but won't drop. The other screw holes also do not have the 'drop' cutouts in them either. My unit is likely 25+ years old and the manual they have online isn't reflective of what I have.
Any further twisting or pulling is going to rip the plate out of the ceiling. I've applied some serious torque in all different directions, including pushing up and twisting. The other 2 screws are also removed.