5600se Softener not working reliably - "volume remaining" not changing?

Discussion in 'Water Softener Forum, Questions and Answers' started by CMGeorge, Apr 27, 2013.

  1. CMGeorge

    CMGeorge New Member

    Apr 27, 2013
    I have a softener with a 5600se valve on it, and it seems like I'm not getting soft water. I purchased my home about a year ago, and for about the first few months, everything seemed to be working properly, but then the salt level stopped going down in the brine tank, and about the same time, I also started seeing hard water residue forming on faucets and such.

    I thought perhaps it might be a salt bridge at the bottom of the brine tank, so earlier this week I emptied it out, cleaned it out as well as I could, and replaced all the old salt with new System Saver II pellets, and forced a regeneration cycle. Since then, I've been checking the indicator on the front, and despite us using water as normal (showers, doing laundry, using a dishwasher, etc.) the "volume remaining" of softened water has remained at the post-regeneration level of 650. The bypass valve is set to "service" and the "flow" light is on.

    Any suggestions?
  2. mialynette2003

    mialynette2003 In the Trades

    Nov 24, 2010
    Owner of SWS Systems WWW.SWSSYSTEM.COM
    Ocala, Florida
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  4. ditttohead

    ditttohead Water systems designer, R&D

    Jan 9, 2012
    Water systems designer, R&D, Technical Director
    Ontario California
    you can remove the sensor from the meter assembly. Run a small magnet up and down and see if the flow indicator light blinks.

    If it does. then your meter might not be functioning. The meter in the 5600/2510, etc, are fairly simple and relaible, but they are also expensive to replace.
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