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Hi, Finally heard back from Toto and this is what they said "For stubbon hard water stains, we recommend soaking the stain for 30-60 miutes with CLR cleaner, and scrubbing with a plastic toilet brush." Thanks for the input.

Hi, I have a Toto Ultramax II toilet with the CEFIONTECT finish. I've been gone for 2 months and now have a water ring in the bowl. I'm looking for suggestions how to remov the ring without being harsh on the bowl surface. Thank you

Hi, This might be an obvious question to some...but what is the best technique to make sure the connection is tight to prevent leaks, but not to tight to deform the washer/gasket . Do you snug the connection, turn water on and see if it leaks..then continue to snug until no leaks occur? Thank you

It would not thread into the fitting Terry suggested.

Hi, The washer needs replacing. The size is; OD: 3/4 " ID: 7/16"; thickness 1/16". Having trouble finding it. Any suggestions? Thank you

Thank you..I'll try that. There is a good chance I did over tighten.

Hi, I am replacing a faucet in a RV. I can't get it too stop leaking. The first picture with the male brass fitting is in the RV and at the joint that's leaking. The second picture shows two fittings. The one on the left with the hose that was orignally there. The brass fitting on the...

Hi, I'm installing an Oatey Set Rite toilet flange extender. A couple of questions. 1. A couple of the screw holes where the new flange (yellow) will sit directly over where screws are located for the existing lower flange. Those should be removed from the existing lower flange? Correct...

Above the ceiling is the attic with no floor or storage. I have access via a stairway. It's a second floor bathroom, with the attic above. Actually, in making a bit more precise measurement, to make it fit, I only would have to notch out about 1/4-3/8 of inch over the length of the fan...

Hi, I am replacing my bathroom fan. Due to the location, I can not just put the new one in the same location for 2 reasons; (1) The grill for the replacment fan will entend and hit the wall on the left. (2). The HVAC ductwork is right above. So I need to place the new fan box to the right...

Hi, We are buying a new double sink bathroom vanity. The hardware (Moen) we bought for it is a single control faucet that requires only one hole in the sink. They will drill a double hole if we want. The hardware (Moen) does come with a plate to cover the double hole. Should we get the...

Thank you for the replies. Since the toilet is 10" at the widest point (9 7/8"), half of that is 5". So, I'm at 6", so I should be good. I do plan to update to ball valves... FYI..I also reached out to Toto to confirm, they were very responsive and helpful via email. Thank you

Hi, I have a Toto Ultra max II one piece on order. The flange is in the correct location per the spec. sheet (12" CL from finished wall). But my water supply is on the floor vs. the wall. I think it will be fine, but wanted to check with others. It appears to be outside the toilet...

Done...thank you again for the advise.

Thank you for the input, I've decided not to put it on the outside wall. It won't fit well on the opposite wall because either stud pocket (only 2) are not centered above the tub and it would not be centered. The opposite wall is not load bearing and I could frame in a spot which I may...

Hi, As you can see in the picture, it is wood framed. With the insulation still in place, the niche can not be recessed into the wall. The depth of the niche matches the width of the studs. Thank you

Hi, I'm doing a bathroom remodel and plan to put in a bathroom niche in a 3' x5' alcove type area. Ideally I would like to out the niche on the 5' wall, but that is an outside wall and the insulation would have to be removed. Is it ok to do this? Would there be freezing or condensation...

Hi, I have purchased that tub about a month ago. I'm still in the remodel process. But I have filled it up with water and it seems very solid. As you can see, I placed motar underneath for additional support, although the instructions give you the option with or without (comes with 4 low...

Can you explain why so I understand? Is it so it can be secured better than a clamp? Thank you