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Your house might have a floating ground or poor grounding. Really between neutral and ground it should read zero volt. Also use old analog meter instead of digital multi meter. Digital meter has high Z input terminals which will pick up voltages even from your finger tips. One reason I still...

Youtbe will give some visual help.

+1, control voltage is always present which is originating from thermostat Y terminal. Analog or digital thermostat? Trouble-shoot with multi meter.

In my city, Calgary AB they have hardness information by the month for a year. I just took the overall average number plus 3 for my new softener. Your city may have information too. Check city web site or phone for the info. After I installed one myself, I get it set up with helps from good...

Hi, Download a manual for WS1-CS manual. In there there is a list of programs for softener mode or filter mode. It gives preset cycles' duration in minutes.

Thanks, I'll set it to 28 days and see how it does. and will report back.

Thanks for the heads up. Water is city water. The hardness is averaged out figure from month to month readings. Should the setting for salt be lesser then or increase the override day setting to 14 days or so? Our average water consumption is 200 gpd or so. Res care bottle just for the PM.

Hello, all Long time lurker, first time posting. I am a retired EE who spent most my career with Honeywell. We replaced aging Kenmore with a two tank with 1.5 cubit foot resin tank with Clack WS1-CS control valve. Our dwelling has 3 adults, water hardness is 19 Grain, No other trace of...