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You can see from the photo above that the translucent plastic ring is there, but it was not enough to press against the escutcheon. That's why I put an extra rubber ring.

One more picture The inscription reads: finished wall flush with this surface. But this black plastic is a little bit higher than the wall surface. Why the plate was not rotating before? Could it be that when I pulled the cartridge out (it was stuck inside), the whole thing moved a little bit out?

Finally got it working I finally got this working. I received the cartridge. Pfister seems to use the same for all models since I didn't need to mention the model of mine. The cartridge is made of plastic. No wonder it doesn't last long. Here's a picture of the old and new. The old one must...

I just opened it to confirm. It is held by 4 screws. So it should be Pfister and I need to call them to order one under warranty. At least now I know the model name to order. I didn't see any model number in the cartridge. As for the wobbly handle, this is the first model that I used that is...

It does look like Pasadena from here: http://www.pfisterfaucets.com/Bath/Product/8P8-PDKK.aspx Should I just order the replacement or do I still need to open it this weekend to confirm? Thanks!

Ok, it will be a project for this weekend. Thanks.

Thank you both for the information. I will try to remove the cartridge during the weekend. I was afraid of removing it and making the problem worse since I don't have the replacement unit in hand. The handle sits quite high and it is a little bit wobbly. I'm not sure if it is the original...

HI, I need to replace the shower cartridge of this faucet. It is very hard to open and close and if I don't use enough force to close, it leaks. Could you help me identify it and maybe tell me where can I buy the cartridge? I'm attaching 3 pictures. There is no brand written anywhere. Thanks.