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I roughed in a Hansgrohe iBox and quattro diverter and off of that I have an Axor port to use for a handheld wand. installation instructions call for the nipple length outside the finished wall to be 5/8 inch. I'm tiling and did what I could to figure everything right to have that extension...

This last bit of information was the final piece of the puzzle. I had seen where the o-ring sat inside the valve, and realized from the exploded view of the valve that there should be two parts to remove, but your description of a plastic retainer holding the o-ring seem to click. I thought the...

Sorry to continue to be a bother, but I'm wondering where the outside o-ring on the adapter is supposed to be placed. This is a picture of the inside of the adapter with the o-ring in place: I'm not certain I received the outside o-ring, but there were two on the adapter when it came out the...

So here are the two pictures. The first is the part that was resting in the distributor basket at the top of the control head--notice the two o-rings on the outside. The second picture is how the part was resting when I took off the distributor cap. My understanding is that the part needs to be...

Well, took off the control head from the tank, slipped off the distributor cap, and sure enough, there was the part (61419) just chillin'--unattached and loose--in the top of control head, two o-rings slipped over the narrow end of the part and yes, there is an o-ring on the inside of the part...

Not sure if this link will come through, but is this the part that I need? Part 61419 32mm Distributor Adapter for Fleck 7000 (Part# 61419)Is this easy to install? Should I require the vendor supply me with the part?

Thought about taking a picture and then thought I'd try the taste test. Started a regeneration, waited for the Backwash timer to start and then skipped to the Brine Draw. The timer had run for about 30 seconds and there was a noticeably salty taste to the water. What was frustrating was the...

I'm just going to ask the question and let the chips fall where they may: is it necessary for proper softener operation to install the by-pass valve included with my Fleck 7000? Here's the story: I ordered a Fleck 7000. We were moving into a home that didn't previously have a water softener...