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Thanks, I will ask them about the warranty. The fact that you are not immediately throwing up red flags makes me feel a little better though.

Thanks for the fast response. It is natural gas. Sorry, I forgot to specify that.

We had a Rinnai tankless water heater installed about a month ago; now the hot water occasionally does not work for hours at a time. The local dealer who installed it came out to do an inspection. Long story short, they installed the "wrong unit" (their words). The guy was using a lot of...