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  1. Steve38

    Black water after regeneration....

    The Water Softerner technician is telling us this is normal and that it's not clearing becuase our water pressure is too low, or our local Water Company is adding so much clorine to the water, that the carbon is really active. How do I convince them that the carbon is exhausted?
  2. Steve38

    Black water after regeneration....

    We are told the Carbon is in the tank, put there by the manufacturer to filter out any chlorine. When the regeneration happens, the carbon gets mixed up and is just not flushing properly, but nothing is wrong with the system is what we are told.
  3. Steve38

    Black water after regeneration....

    We live in Arizona - very hard water. We installed a whole house water softener about 5 years ago. Don't want to mention the brand name. The issue is that after the automatic cleaning, the water that comes from the faucet is black. We feel we are having to run the faucets longer each month...
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