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    Smell of Gas - Navien Tankless Heater

    **** My experience was exactly the same. The manufacturer's rep came to my house along with the local salesman from a large plumbing distributor. They came up with a number of possible reasons why we may be getting more smell than other people, but most of it was that the exhaust wasn't...
  2. E

    I have the exact same problem. We had the company rep here and he said it happens when the...

    I have the exact same problem. We had the company rep here and he said it happens when the system starts up at low flow rates because it just doesn't need as much energy so it doesn't burn clean. One issue we have is that we are on a well, but I also find it happens when their circulation pump...
    • ellrose
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