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Well, after about a month of noritz installations I am happy to report, no callbacks, no start-up problems and no BS to deal with. Is noritz more money? yep, and worth every penny. Sorry for the delayed responce to who asked what we were installing, it was rinnai, but started with navien...

And now for my quick rant. It gets old hearing a navien guy tell us how great his product is, I get it at the wholesaler, from the rep, and from the factory. bottom line is, something in the unit isnt right. first it was the flow sensors, then the board (by the way what generation software are...