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    Whirlpool Flame Lock water heaters, reviews, troubleshooting, repair and support.

    Ha. I don't think I'm up to 8 hours quite yet. Probably only about 3 to 4 hours of actual "repair" time. But if I count all the times laying on the floor to manually relight the pilot and travel time to Lowe's, it's probably getting close. Maybe they'll issue me a uniform like the Maytag...
  2. H

    Whirlpool Flame Lock water heaters, reviews, troubleshooting, repair and support.

    Just to follow up on my situation noted above ... I had been able to manually relight the pilot on my BFG unit and get hot water each time, but then the pilot always went out after the burn was over. I went to Lowe's and bought two thermocouples (about $7 each), figuring to keep one as a...
  3. H

    Whirlpool Flame Lock water heaters, reviews, troubleshooting, repair and support.

    Thanks for your reply. I appreciate where you're coming from and the postings of all the professionals here. To respond to some of your points: 1. After reading all the horror stories, believe me, I have no faith in or illusions of "saving" this water heater, and I don't think it's special. I...
  4. H

    Whirlpool Flame Lock water heaters, reviews, troubleshooting, repair and support.

    Here's my story: I have a natural gas BFG model (BFG1F4040S3NOV to be exact), purchased at Lowe's and installed 11/21/07 ($308). I had no hot water and found that pilot went out on 12/17/08. I couldn't get it to stay lit. So I called Whirlpool support and the Indian gentleman diagnosed that I...
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