Happy Now
Talked to the "Corporate Executive Complaint" office person. She said they will call my local Lowe's store and get a resolution on this. The store manager calls me and we agree to an exchange or refund. I return the old unit, get a refund and go down the street to Home Depot. I...
Twilight-Zone
I also started having trouble with my 9 month old water heater. Called Lowe’s to ask about the warranty before I removed the heater. It was a Saturday so they were no doubt very busy at the store where I purchased it. After going through the automated message menu, it rings...
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