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Thanks, Terry!

I and a consumer and I went to my plumbing supply to buy the Drake II 545CEFG as recommended by Terry. They gave me the 545CUFG. I complained saying that the CUFG (as shown online and elsewhere) was a cheaper model without double cyclone flush and 1 gallon instead of 1.28. They showed me the...

I am in southern California by the coast where it never freezes. I think I must have room for an outdoor softener but the plumber shook his head. Perhaps the plumber wanted to sell me the Nuvo. The installation cost to attach it to the main line would be $2500 which I thought was way out of...

THE RESULT! I had a plumber pull the toilet and the trapway was about 30% clogged with scale and salt. It looked worse than Terry's photo above. He said the toilet is ruined and probably clogged in most of its interior because the hydrochloric acid can't reach the bottom part of the where...

Great photo! Lesson learned.

P.S. Is there any merit to emptying the tank and pouring CLR down the fill tube? Could there be a blockage of scale between the fill tube and the rim holes preventing full water flow? We have checked the rim holes and they are open and water is coming out but I read somewhere that using CLR...

Dear Jim, There is no way to view the plumbing beneath the toilet because the house is one story built on slab. The lot is on an incline. The toilet is close to the outside wall of the house. On the other side of the wall is side concrete walk and sewer access. Using the window placement to...

My husband got on a step stool and poured a 5 gallon bucket of water upside down as fast as he could flip the bucket. It was like Niagra in there. The water level in the toilet rose almost up to the rim but went down quickly.

Several times, we've poured 5 gallons of water down the toilet slowly and there's no indication of a blockage. We keep using the auger just in case there is a blockage but nothing comes out. We are in California and need to save water. All toilet paper has, for years, gone into a bin so that...

Thank you, Terry and Wise One for all the good input. We have used two different augers on the Ultramax and a plumber used his. We found nothing with the augers although the toilet was not removed for a visual check. The other Ultramax isn't a problem probably because we don't poop in it so...

I've been a Toto fan for a long time. In my current house, I have two Toto Ultramax toilets purchased 8 years ago. The Toto in the middle of the house on a 50 x 150 lot performs well. The Toto in the rear of the house has never been good and requires plunging at least twice per week. I've...