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Thanks Bannerman for excellent summary of the issue. The System was bought from Ohio Pure Water Company on Aug, 11, 2017 https://www.ohiopurewater.com/categories/?categories_id=275 It is Fleck 5600SXT Electronic 3/4 Inch Meter On Demand Control Valve Water Softener 48000 Grain Capacity...

Thanks Reach. The issue I noticed was that the float was stuck and no water being drawn from Brine well during BD. The issue now is no water sucking during BD cycle. Once I solve that everything else will fall into place. Seeing the video posted in thread it seems straight enough to dismantle...

No iron since this is city water. In fact the water itself is not that hard (5) from city. Went through the thread posted. Will try a few things tomorrow and report back.

Drain line is not blocked anywhere and the drain flow during BW and BD looks fine. I peered through the Air gap and flow during BD looked steady but definitely lower than during BW. I am trying to avoid tearing apart the controller if getting it repaired under warranty is easier

Cleaned injectors and everything as in video. It is same i.e water still comes out of brine tank connector tube during BD cycle. I even waited for 15 minutes to see if flow will stop and suction will start at anytime but no suction. Since the system is only a year old, it may be a good idea to...

Thanks

The plumber installed the Fleck 5600 SXT based water softener without the bypass valve since he also installed 3 way bypass pipes with ball valve on incoming and outgoing pipes. Is there always a need to install bypass valve. Will it affect the running of the softener.

I have 48000 grain Fleck 5600 SXT water softener about one year old. I see that after the BD cycle the float valve is stuck in up position. I also did not see water being drawn into softener during BD cycle since the water level in Brine tank never went down. During the BF cycle there is no...