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Perhaps you’re correct, I am driving myself crazy. I’d still like to be informed to ensure it doesn’t happen again and maybe salvage my mistake. If my posts are also driving you crazy, you have the option to ignore and move on. ;)

Ohhh, okay! Thank you! This is helpful! I think my water report wasn't super clear since a disinfectant is added back after initial cleaning. It does not specify. The chlorine level is incredibly high and since municipalities sometimes change to chloramine, I went ahead and got the catalytic...

Not to sound like a broken record here, but reading through this forum recommends that the carbon tank should be larger than the softener. Maybe it doesn't matter? I'm getting information overload. I was reading through the Westinghouse manual and see that there is an option for "ProP" fill or...

This is a great idea!! Might take some convincing to worry myself with yet another dealer, but may be worth a try. I'll call around and see if I can find one to rent. I'll report back when/if I move forward! As far as returning this Westinghouse... I don't know that it will happen but I can try...

I do use distilled for eyeglasses or just a microfiber wipe. Thanks for the post about Libbey glasses - will purchase! When I had my water tested, the pH was 6.8 and the TDS was 89. Does this fluctuate and need to be tested more frequently, like the hardness?

The spots on some of the dishes will wipe off, but why do they look dirty? Most of my glasses are now scratched. This is what leads me to believe it could be sodium but also silica (or something else)... I clean the shower regularly and cannot get those spots off the glass and there are spots on...

Updates: hatch b reading water as soft but the hair breakage persists. On my 8th line of shampoo trying to figure out something that works. I’ve always had water softeners, but the starting water here is so different. Maybe the lack of minerals is causing issues? Also, the spotting on dishes...

I'm not opposed to trying! But my unit is currently only a 32k grain capacity (it has a plate and then 1/2 ft3 carbon & 5 lbs kdf). If I change out the carbon & kdf and add more resin, it’ll then be a 48k.

The only people I have talked to either filter their drinking water only (which isn't an option since I unfortunately have sensitive skin), or they use some other type of filter that needs to be changed out. I think it's a big blue. I can slowly see the water being a little better since the...

I suppose you’re right lol things could always be worse. I may just have to grin and bear it until I can’t stand the water anymore and I decide to start over.

I should clarify - I paid $7500 for the softener and under sink RO from the LeverEdge/Westinghouse dealer. Purchased July 2024 - so roughly 6 months. The additional $1500 was for the catalytic carbon tank (that I purchased from an online dealer and installed myself). I likely could have gone...

I have a few of these kinds of jars. I do recall sending my water to be tested for pH before/after softener and the read was 6.8 The free chlorine test arrived and it is showing 0, so that's good! I tested the water outside and it was showing over 3 on the chart, so the catalytic carbon is...

the reader came with one 6.68 packet. when you say suitable jars, I'm not sure exactly what that means. glass jar? or a specific size? the instructions show them using what looks like just a standard glass cup.

Thanks @Reach4 - I appreciate you reaching out. I feel like I'm going insane and try to tell myself it's normal... then as soon as I go out of town, I realize it's not me, it's the water. I just ordered the free chlorine test...

If you’re still with me on this thread - I am still at a loss! What would the pros do?? I just went out of town for work and my skin and scalp went back to “normal” in both places. One place had well water and the other was municipal water (no filters at either place) - this is what leads me...

I posted a link to the softener above- Westinghouse progressive revolution. It’s “apparently” the best in the market . That’s what the dealer spews, anyway. I had one from Lowe’s several years ago that delivered better water than this. It could be because they didn’t have things set correctly...

Thanks - I can certainly try this and see if it helps! Our tank is such a strange configuration... I'm willing to try anything to make it work until we eventually replace it. Right now it's set at 9lbs of salt to regen ~25k gallons. It's set at prefill and soaks for 4 hours before regen. I could...

Just when I think I am beginning to understand, I realize I know very little. If this is the case with carbon, does the same apply with the catalytic carbon tank? It’s set up to backwash every 4 days.

Hi Bannerman - we did this (two regens in same day, one with extra water in brine well) and it seems to be helping! I still have spotty dishes and other small issues, but I'm assuming this will get better once the hot water in the tank gets replaced with softened water. Because there is still...

Once again, I am grateful for your time and detail. I'm so glad I reached out on this forum! It sounds to me like obtaining a new 1.5 ft3 water softener is the best route. It will have down flow and post fill and will already be set up. While your instructions are very helpful and useful, I...