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Oh, we don't have a glass-lined tank anymore. Our HTP has a stainless steel tank!

Hi! Yes, we have a PRV -- in fact it was a blown PRV that caused the demise of our old hot water heater, a regular old glass-lined Rheem. We had a Watts LF25AUB-Z3 PRV installed before replacing the heater... Do you think this PRV could be causing our green water?

Hi, @Master Plumber Mark! Thanks for your thoughts! Our plumber and HTP are not neutral parties to get advice from! You are right on the money, it cost us 8K to get this HTP installed... Our plumber is fastidious and seems like an OCD savant, so we trusted his recommendation and got this...

Hi, @Master Plumber Mark! Here are pics of the unit and piping -- we don't see any galvanized pipes? Tell me if you see anything!

Hi! I'm just a homeowner looking for help! Five months ago we had an HTP Phoenix 76-60 stainless steel hot water heater installed, but only about a week ago we started seeing discolored hot water (pale yellow-green) when running a bath. Cold water was clear. We have a whole house sediment filter...

Hi! We recently had a Kohler Mastershower 3/4" Thermostatic Valve installed (K-2975-KS), and upon testing, we could only get hot water -- switching to cold only gave us lukewarm 104 degree water. The service stops are definitely turned on, and we don't have water pressure issues. I called up...