pollymath
New Member
I went to my local supply house, a major company here in Arizona, asking about the HTP Versa-Hydro.
I've currently got an 11-year old DHW that needs replaced ASAP, and a 20 year old commercial HWH. Both are pretty inefficient.
My local government is giving rebates and incentives to update to high efficient appliances, and bigger incentives to go all-electric, although our winter time temps are in the teens or lower most nights. We're at high elevation (7000ft) and get a good amount of snow every year (or at least we should).
Anyways, the local supply house, who can source an HTP product for me, basically said "you don't one, they are hard to get parts for, and we can never talk to anyone at the company."
I will likely try to DIY with help from a designer (McGrath), but if I get out of my depth, I'd like someone local to be able to assist. All of the local plumber and HVAC companies LOVE Navien, but I'd prefer not to do an indirect tank, or rely solely on a tankless combi-boiler.
Anyone have any issue with supports or parts sourcing from HTP?
I've currently got an 11-year old DHW that needs replaced ASAP, and a 20 year old commercial HWH. Both are pretty inefficient.
My local government is giving rebates and incentives to update to high efficient appliances, and bigger incentives to go all-electric, although our winter time temps are in the teens or lower most nights. We're at high elevation (7000ft) and get a good amount of snow every year (or at least we should).
Anyways, the local supply house, who can source an HTP product for me, basically said "you don't one, they are hard to get parts for, and we can never talk to anyone at the company."
I will likely try to DIY with help from a designer (McGrath), but if I get out of my depth, I'd like someone local to be able to assist. All of the local plumber and HVAC companies LOVE Navien, but I'd prefer not to do an indirect tank, or rely solely on a tankless combi-boiler.
Anyone have any issue with supports or parts sourcing from HTP?