Recent content by Tankless Tech

Same issue with my grandparents heater. i re-ran their hot and cold lines from heater up to attic and over to kitchen after their original in-slab plumbing started to leak and when i got to connecting the heater and starting it i couldnt get it to light. looking through sight glass i deduced the...

try taking the water inlet filter out and examining / cleaning it

Also, Do you have a thermal expansion tank installed anywhere in your home?

I am not familiar with your area. how hard is the water? more info is helpful. Would also like to know the process you use to descale. If you try pumping vinegar or any liquid through the unit itself and no other piping and it has a hard time getting through it sounds like your heat exchanger...

Error code 11 means the flame rod(s) do not detect any flame. Sounds like a gas issue. If you have already cleaned the burner, checked wiring resistance and replaced the flame rods you need to check the gas pressure using a manometer by unscrewing the screw on the gas inlet bottom right of...

Would love to see some pictures of the install.

Like dana said you cant be sure it isnt gas issue until readings have been taken. if the gas supply was too low but still burning what could happen is the flame sensor(s) are coated with a layer of soot. when the gas burns at incorrect ratios it doesnt all burn at the rate it should and can in a...

2 years later.... whats the verdict?

its been a couple months since you posted and i am new to this site as of today so i missed your post. i am always interested in feedback coming from consumers in the tankless industry. updates appreciated.

Try testing the ignitor rod like a spark plug. hold 1/8" away from something metal while the heater attempts to fire. if it does not arc between flame rod and metal then the igniter or ignitor transformer is bad and like they said could just be as simple as cleaning off the flame rod or "flame...