Recent content by johnhnhn

Thanks, for all the replies. Toto sent me two in warranty replacements, even though they were over 1 year old! As far as forcing them closed...would not forcing them open exert the same forces on the hydraulics as forcing them closed? I certainly do not want to take ~30 seconds to open them...

I purchased two Toto toilets 17 months age. Both have # SS114 toilet seats. Both have the same problem. That is that the soft close seat no longer soft closes. The bottom part (that you sit on) will soft close if it is lifted, but the top seat cover just falls when let go. They both worked for a...