68AMC343
New Member
I have an Osmonics Autotrol 255/440i softener that is no longer using salt after over two years of working fine since we moved into the home. All diagnostics appear good: the ball is at the top (no air in lines), the brine pickup hose with the filter at the tip is not blocked, the holding tank has good pressure, a manual rinse drains water from the brine tank. I've downloaded the manual to find out if it's in bypass mode, but not sure where to change that on the unit itself. I have yet to empty the existing water/salt to check for solid salt layer at the bottom, but as stated above, the pickup hose appears to work when I pull it up out of the salt at the bottom and initiate a manual rinse.