Pulling my hair out

[kcwright1979]

need help with deep well pump

Last july I had my well replaced everything but the tank and now almost 1 year to the day it stoped working but the breaker did not trip... I have replaced the pressure switch and the control box to no reslove so I ran a ohm test on the motor and everything is within normal range i would hate to pull the pump because it is 300 ft deep to find out it was something else got any ideas?

 

[Cass]

Good evening,

Welcome to the forum, while I don't have any ideas I would imagine not many other people would have many ideas either. You seem to have covered all the bases and since, you know what the range should be your guess is as good as anyone else's.

Again, welcome to the forum,

Cass
Moderator

 

[Sponsor]

 

[Gary Slusser]

More info...

Is a breaker popped or fuses blown?

Do you have power to the switch?

Are the switch points closed?

What type pump, submersible or jet (single or two line)?

Does the pump run or is it running?

If sub, do you have a control box?

If sub, do you have power at the well?

 

[Waterwelldude]

Last july I had my well replaced everything but the tank and now almost 1 year to the day it stoped working but the breaker did not trip... I have replaced the pressure switch and the control box to no reslove so I ran a ohm test on the motor and everything is within normal range i would hate to pull the pump because it is 300 ft deep to find out it was something else got any ideas?

Have you checked the voltage at the pressure switch?
(220v)not 110 on each side but 220 while testing both incoming lines at the same time... Sometimes ants or maybe a spider fell in between the points, and it is not making contact.( the power not going to the control box)

Just a thought.


Being only one year old, that is kinda young to breaking down already.


Travis

 

[Cookie]

Travis,

Isn't their a warranty for this? Only one year old, I would think, so.

 

[kcwright1979]

more info

it is a submersable pump no blown breakers or fuses got power to the control box and in the wires leading down to the pump but there is no drain or startup just dead

 

[Waterwelldude]

Sometimes, If it was put in by a well guy, there should be.
Most are only 1 year, but some offer longer. If the pump was put in by the homeowner, the pump may be in warranty, but it has to be brought back to where it was bought.
That would be something to look at by the homeowner.

Travis

 

[Waterwelldude]

it is a submersable pump no blown breakers or fuses got power to the control box and in the wires leading down to the pump but there is no drain or startup just dead

Are you using a volt meter or one of those lights?
If you are using a meter, check the leads for a ground.
Disconnect the three wires going to the pump from the box.
If any one of the leads go to ground, the pump is bad or there is a burned wire.


Travis

 

[kcwright1979]

im using a volt meter i will check that when I get home thank you

 

[Cookie]

The first thing I would had done would had been to call the company who put it in. Second thing, if I had put it in, which I redid the electrical to my motor an old Myers, dated something like 1830 or around there, so mine is old, but; being hers or his, sounds new, I would look to see if the store would honor taking it back as a return.

I know, HD is pretty good about doing that. I returned a pump for a pond once, alittle over a year old.

 

[Gary Slusser]

KC, if the ohms check out the motor windings, did you check all wires for a short or short to ground?

Did you do that with the wires disconnected from the control box or out at the well?

Are you positive, and have you actually checked that you wired the new box correctly?

I wouldn't take a pump back anywhere until I knew for sure what was wrong with it. It may not be the pump, the same way it wasn't the box or switch you have replaced for nothing. It could be the cable or the shrink wrap connections on the motor pigtails. It could be the wire nut connections at the well.

 

[Speedbump]

I don't know how much you know about using a volt/ohm meter. But the biggest mistake I know people to make is checking both legs to ground and getting 115 volts on each one. This is not an indication that you have 230 volts. Be sure to measure across both legs. This is where you want to read the 230 volts. If not, you have an electrical open circuit somewhere.