|Posted by Robert Sylvernale on July 31, 2004 at 14:08:44:|
|In response to Re: Consumer product reviews of the American Standard Champion toilet|
I called American Standard 19 July 2004 about a problem I have with my newly purchased Campion toilet. The customer service representative took my name and phone number and said that a technician would call me within the next 24-48 hrs. That was 13 days ago and I have yet to receive that call. My problem with the toilet is: the fill valve turns off and on during periods of non-use because the flush valve is leaking.
How can we fix this problem??. What are our options that would be no expense to us??
P.S. This toilet was installed by proffessional installers sent by The Home Depot at a cost to us of $120.00 in addition to the cost of the toilet.
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