Re: Toto G-Max flush valve

Posted by jim on January 08, 2004 at 23:39:04:
In response to Re: Toto G-Max flush valve
: You will notice on the picture, the rubber seal and the brass clip. : Sometimes, the brass clips are too loose to seal. : Or, if you remove the flush valve, you can check to make sure the china has a smooth surface where the rubber seal touches. : I sell hundreds of these toilets a year. : I've found them to be one of the better brands in quality control. : They are however made by people like you and I. : It's not a perfect world. : The coffee is good though. : Terry Love : by the way, I sell bidet seats if you want the butt cleaned too. : : : I purchased and installed a Toto Ultramax and it hasn't been right since getting it out of the box. I first noticed that the water level in the tank wasn't holding and steadily decreased. I put some dye in the tank which ended up in the toilet bowl after about 20 minutes. I called the store I bought it from and the guy told me it was the flapper, so he gave me a new flapper to try, after installing the new flapper the tank continues to lose water. I called him back and he has called Toto who is sending me all new parts for inside the tank. Shouldn't this toilet work right out of the box? Why should I have to replace the flapper on a new toilet? Why should I have to replace all of the parts inside the tank? Very frustrating, considering the money I paid for it. This thing should wipe your butt too.

Posted by jim on January 08, 2004 at 23:39:04:

In response to Re: Toto G-Max flush valve

: You will notice on the picture, the rubber seal and the brass clip.
: Sometimes, the brass clips are too loose to seal.
: Or, if you remove the flush valve, you can check to make sure the china has a smooth surface where the rubber seal touches.

: I sell hundreds of these toilets a year.
: I've found them to be one of the better brands in quality control.
: They are however made by people like you and I.
: It's not a perfect world.
: The coffee is good though.
: Terry Love

: by the way, I sell bidet seats if you want the butt cleaned too.

:
: : I purchased and installed a Toto Ultramax and it hasn't been right since getting it out of the box. I first noticed that the water level in the tank wasn't holding and steadily decreased. I put some dye in the tank which ended up in the toilet bowl after about 20 minutes. I called the store I bought it from and the guy told me it was the flapper, so he gave me a new flapper to try, after installing the new flapper the tank continues to lose water. I called him back and he has called Toto who is sending me all new parts for inside the tank. Shouldn't this toilet work right out of the box? Why should I have to replace the flapper on a new toilet? Why should I have to replace all of the parts inside the tank? Very frustrating, considering the money I paid for it. This thing should wipe your butt too.

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