Toto Ultramax
Posted by Dan on December 19, 2003 at 11:58:05:
I purchased and installed a Toto Ultramax and it hasn't been right since getting it out of the box. I first noticed that the water level in the tank wasn't holding and steadily decreased. I put some dye in the tank which ended up in the toilet bowl after about 20 minutes. I called the store I bought it from and the guy told me it was the flapper, so he gave me a new flapper to try, after installing the new flapper the tank continues to lose water. I called him back and he has called Toto who is sending me all new parts for inside the tank. Shouldn't this toilet work right out of the box? Why should I have to replace the flapper on a new toilet? Why should I have to replace all of the parts inside the tank? Very frustrating, considering the money I paid for it. This thing should wipe your butt too.

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