Re: Pegasus Faucets Manufacturer
Posted by Kevin R. on August 26, 2003 at 18:12:50:
In response to Re: Pegasus Faucets Manufacturer
I am thinking of purchasing a couple faucet fixtures. I see the comments made and of the opinion that this manufacturer is not the easiest to reach or handle customer service concerns with. Do any of you recommend a Pegasus product or should I steer away from it?

Your feedback is appreciated.........

: I was told by a representative at the 800 number for Rivo faucets that both Rivo and Pegasus Faucets are manufactered by Paini, Inc, in Italy. Their website is However, the majority of the website is in Italian.

: I called Paini in Italy, and was informed that they manufacture the Rivo and Pegasus faucets exclusively for the Home Depot and Expo Design Stores. If you wish to call Paini, you will need to calculate an 8 hour time difference (ahead) from Pacific Time. Call after 9 a.m. their time and there is a gentleman that speaks English.

: I hope this helps.

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