|Posted by Lucy on January 15, 2003 at 13:08:42:|
|In response to Re: Kohler 81100 Pressure Clean|
I have a Eijer toilet installed in my apartment which has been backing up every other month since Dec. 1999. The apartment manager now says that I shouldn't use toilet paper in the toilet and if it gets backed up again that I should call a plumber and pay out of my own pocket. I'm on very low income and in a subsidize housing (sect. 8) and cannot afford this. Does anyone know if this product was ever recalled or where I can find that info so I'm not forced to move if the apartment manager refuses to renew my lease this April for this reason?
: : We own two Kohler 81100 Pressure Clean San Raphael toilets, both of which until recently functioned perfectly (if loudly!). One of them has stopped flushing nearly completely, and apparently service parts are no longer made for this toilet, even though it's only seven years old! Upon speaking with Kohler, they offered us $100 "good faith" coupons on both toilets, which they apparently want us to replace. We understand that the Pressure Clean mechanism has exploded in homes, causing potentially major water damage. (No wonder they want us to replace both units!) We believe Kohler's offer is absurd, because these toilets would have retailed for about $900 each when they were purchased, and any quality toilet should last decades with normal maintenance, not needing complete REPLACEMENT. Our position is that, if Kohler has such a faulty product out in the marketplace, they should recall the toilets and completely replace them with a comparable product. We would like to know how other people have handled a similar situation with Kohler.
: NOT ONLY KOHLER BUT ELJER TOO! I have had repeated problems with the pressure assisted toliets that leads to complete and expensive entire toilet replacement! Replace your toilets with the standard flushing ones to save yourself problems. The money you save in water is eventually spent on replacing your entire toilet!
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