Re: HELP! Water taste like plastic with H2O softener
Posted by DAVID on December 19, 19100 at 22:50:17:
In response to Re: HELP! Water taste like plastic with H2O softener
: : Sure hope someone can help us. After living in our new home for 4 1/2 yrs, we decided to install a water softener(GE) in April. We immediately noticed a strong plastic- like smell and taste to the softened water so we complained to GE and they replaced the system. The same thing happened with the next one. Again GE sent out service and they decided to replace it. The third GE softener did the same thing so we took it back to Home Depot for a refund. We then purchased a Kenmore from Sears and it did the same thing, however when the Sears service man checked it he determined that the softener was working properly because the water tasted fine comming directly out of the softener. It wasn't until the water ran throughout our house that the bad smell and taste reappeared. And like before when we would bypass the softener and run hard water through the house the smell and taste would disappear. We thought maybe a poorly vented system might be the problem so we installed a p-trap and left a 1 1/2 inch clearance between the standpipe and the hose. Didn't help. We still have the same problem. We have talked to several soft water experts and the GE and Sears service people said the soft water loop set-up looked fine and couldn't figure out the problem. Any ideas to the cause or a solution to our dilemma? We have been drinking bottled water since, but even brushing our teeth is displeasurable and we are concerned about the water quality and possible contaminants. PLEASE HELP! We are to the point of abandoning the water softener for good and living with both the loss to our wallet and of the supposedly benefits of soft water. THANKS!

: This is indeed an "unusual" Problem. We sell and install over 3000 softeners a year with not one complaint of this problem. Maybe some odor from the soldering flux, or pvc cement temporarily until the water flushes the system well enough, but it goes away rather quickly.
: One thing to keep in mind is that Sears and GE systems are made by the same manufacturer....Eco.
: Any water softener may make the water taste objectionable, but the odor won't be "strong" as you describe. The resin beads are made of polystyrene type plastics. The tank is fiberglass. These materials are all NSF certified for potable water use, so I doubt it is harmful.
: Also you may have a high TDS level that is causing the taste. If the TDS is between 500, and 1000, the softened water will taste brackish, or bitter due to converting all of the calcium to sodium.

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