Volume control handle on Hansgrohe PuraVida

Discussion in 'Shower & Bathtub Forum & Blog' started by MazdaMan, Jan 5, 2014.

  1. MazdaMan

    MazdaMan New Member

    Messages:
    3
    Location:
    New Jersey
    Hello. I have a Hansgrohe PuraVida trim which I installed into an iBox. Everything works fine, except that the volume control handle (that's the top one, as the bottom control is for the temperature) isn't perfectly level across the top. It's either tilted slightly to the left or to the right, but I can't get it just right. I may have installed the iBox slightly off level, I'm not sure, but at this point I can't change that. Is there some way to adjust the valve slightly to get the handle to be level and not tilted? Thanks for the help.

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    Last edited by a moderator: Jan 6, 2014
  2. Terry

    Terry Administrator Staff Member

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    15,134
    Location:
    Bothell, Washington
    Last edited: Jan 6, 2014
  3. MazdaMan

    MazdaMan New Member

    Messages:
    3
    Location:
    New Jersey
    Thanks for the link Terry. If you look at the second image on page 10, you'll see what I'm talking about. The handle adapter goes onto the valve, and both have splines, so I just push the adapter on and tighten the screw. Then the handle goes onto the adapter, and they are also splined. When I put the handle on, and set it to the center position, it's either a little to the left or a little to the right, depending on which spline I use. (With this model, turning the handle to the left sends water to the tub spout, while turning it to the right sends water to the showerhead. In the middle is where no water comes out, and that's where the handle should be level across the top, but isn't.) I'm looking for a way to make an adjustment to the valve to compensate for what might be the iBox being installed slightly off level, or possibly the valve itself being slightly off.

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    Last edited by a moderator: Jan 6, 2014
  4. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,154
    Location:
    New England
    If the box, and therefore the valve are not perfectly level and plumb, I do not think you'll be able to compensate.

    Have you tried talking to the manufacturer?
  5. Boink

    Boink New Member

    Messages:
    19
    Location:
    Portland, Oregon
    The iBox manual makes a big thing out of leveling (in both directions) the box when mounting. Once it's set, you can't fix that. I had my plumber tweak it a little bit better to perfect level (knowing the trim would be off if not)... and it made a big difference.
  6. Terry

    Terry Administrator Staff Member

    Messages:
    15,134
    Location:
    Bothell, Washington
    [​IMG]

    I'm glad you were able to straighten it out.
  7. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,843
    Location:
    Cave Creek, Arizona
    some companies, such as Kohler, use different spline counts on the adapter and handle, so you can adjust the handle position by trying different positions of the adapter
  8. johnfrwhipple

    johnfrwhipple Bathroom Design & Build - North Vancouver, B.C.

    Messages:
    4,449
    Location:
    North Vancouver, BC
    Yet another reason why Dornbracht is number one in shower fixture design....
  9. MazdaMan

    MazdaMan New Member

    Messages:
    3
    Location:
    New Jersey
    Yes, I checked with Hansgrohe, and they said that once the ibox is in place, you can't change the position of the knob.
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