sportsgaleliza
New Member
I had a prestige solo boiler prof installed in 2010 and have good luck with it until recently when i got the dreaded E02 error message.
This means ignition problem. The tech came out and said i needed a new igniter/ ignition cable, however, he could not remove the old one because he couldn't get the 2 screws out because of rust. This is after 4 years of use.
Since he couldn't get the igniter out, the tech proposed replacing the entire top plate to the boiler which seems very unnecessary. I have lost faith in him.
I am very surprised that the boiler would start to rust this quickly. Calls/ emails to triangle tube not been returned.
I have tried spraying screws with penetrating oil but no luck loosening them. Any ideas? Ignition
cable and igniter are pictured below (where black and green wire connect). Thanks.
This means ignition problem. The tech came out and said i needed a new igniter/ ignition cable, however, he could not remove the old one because he couldn't get the 2 screws out because of rust. This is after 4 years of use.
Since he couldn't get the igniter out, the tech proposed replacing the entire top plate to the boiler which seems very unnecessary. I have lost faith in him.
I am very surprised that the boiler would start to rust this quickly. Calls/ emails to triangle tube not been returned.
I have tried spraying screws with penetrating oil but no luck loosening them. Any ideas? Ignition
cable and igniter are pictured below (where black and green wire connect). Thanks.