A Toto wall mounted toilet was installed and currently shows 1/8" of deflection under a load of 130 lbs (here is link to the video :
).
The plumber insists that he correctly followed the instructions provided by TOTO, but TOTO tech support just tells me that there should be no deflection at all. Any suggestion on what might have gone wrong and what needs to be done to correct it?!
Installation was done over drywall, the carrier was installed using beefed-up 2x4 that were attached to the studs of adjacent wall and seem to be sturdy. The toilet functions well.
The plumber insists that he correctly followed the instructions provided by TOTO, but TOTO tech support just tells me that there should be no deflection at all. Any suggestion on what might have gone wrong and what needs to be done to correct it?!
Installation was done over drywall, the carrier was installed using beefed-up 2x4 that were attached to the studs of adjacent wall and seem to be sturdy. The toilet functions well.