toto ultramax santigloss won't empty waste

[stinkingload]

I installed 2 of these toilets 3 years ago now I'm having a problem with one, when I flush it it won't empty the waste even if its just paper. The water emptys from the tank an a little water from the bottom port of the bowl flows but nothing happens. It's not drawing out the waste as it flushes. It takes about 3 flushes to empty just a small amount of paper. Also plungers don't fit over the bottom of the bowl.

 

[Terry]

You may need to auger the bowl. If there is something in the trapway, it won't siphon.
I sometimes pull out cell phones, bars of soap, make up pens, shampoo bottles, toothbrushes, small toilets and dolls, wash rags.

Most plungers have a small pull-out that fits in there.