Toto toilet question

Discussion in 'Toilet Forum discussions' started by JRS 73, Jun 27, 2007.

  1. JRS 73

    JRS 73 New Member

    Joined:
    Jun 27, 2007
    We recently purchased a new home, and it has a Toto Augusta toilet installed in the main bathroom. This toilet flushes too well. Everytime the toilet is flushed water splashes out from the bowl onto the seat, tank, and onto the floor. Any suggestions on the cause of this and how to correct the problem short of replacing the toilet. Thanks in advance.
     
  2. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Joined:
    Sep 2, 2004
    Occupation:
    Retired Systems engineer for defense industry.
    Location:
    New England
    I just looked through the TOTOUSA website and did not see a model called AUGUSTA. You sure it is a TOTO?
     
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  4. Peanut9199

    Peanut9199 Customer Service Manager Plumbing Wholesale

    Joined:
    Apr 23, 2007
    Occupation:
    Customer Service Manager Plumbing Wholesale
    Location:
    Ontario, Canada
    Toto calls their line of residential products "Augusta" and their commercial line "Reliance".
    Usually it is the Carusoe or Reliance that splashes.
    There is no fix for this, it's the design of the flush (it's like a waterfall).
    The only advise i have received from Toto is replace it with another series like a Dalton or a Drake.
    The Dalton bowl will fit the Carusoe or Reliane tank and is "Comfort Height".
    Toto paid for the new bowl but will not cover the labour.
     
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