Toto drake problem

Discussion in 'Toilet Forum discussions' started by michou, Mar 30, 2008.

  1. michou

    michou New Member

    Joined:
    Mar 30, 2008
    Hi, We have 2 Toto drakes in our home. They were both professionally installed about one year ago. In our master bath, I noticed that occasionally I can hear the Toto refilling and water running through the pipes, like it does when it refills its tank, but for a shorter amount of time. This happens maybe every three or four hours even if nobody had used it recently. On some occasions, the water trickling noise will come on even when a person is sitting on the toilet before they have flushed. The other Toto seems to be working fine, so the problem just occurs on one bathroom. Can anyone give me advice on what the problem might be? thanks for your help!
     
  2. Terry

    Terry Administrator Staff Member

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    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    [​IMG]
    It sounds like a flapper.
    Lift the lid, and check to see if the tank is losing water.
     
    Last edited: Mar 30, 2008
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  4. michou

    michou New Member

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    Mar 30, 2008
    yes i think the tank is losing water

    we turned off the water. then we marked the water level in the tank. after about 15 minutes, the water level was noticeably lower. also, there is a hissing sound coming from the tank.
     
  5. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
    I normally sand where the bolts drop through the tank, and make sure the large nut is tight on the flush valve.

    The hissing sound could be the fill valve keeping the filled.
     
  6. michou

    michou New Member

    Joined:
    Mar 30, 2008
    still leaking

    Hi Terry, we tightened the flapper and also sanded. but it still is losing water at a rate of about 1 tank per hour. Do you think it is a defective flapper? should we just try to replace the entire flapper?
     
  7. Redwood

    Redwood Master Plumber

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    Dec 15, 2007
    Occupation:
    Service Plumber
    Location:
    Connecticut
    I would replace the flapper!
     
  8. Dunbar Plumbing

    Dunbar Plumbing Master Plumber

    Joined:
    Apr 18, 2005
    Occupation:
    Service Plumber, Outdoor Temperature Relief Owner
    Location:
    Northern Kentucky/Greater Cincinnati Area
    I installed a Toto a few years back and need flappers.


    I'm giving it the benefit of the doubt and saying that hard water destroyed the flapper. Not leaking as of yet but the flapper looks horrible and it's on its way to leaking.

    Chlorine levels are really high in my area and there was no chlorine tablet in the tank.

    Do I go to Toto or do I buy online on these flappers? (Terry)


    I only want OEM on these flappers, 6 or 12 will cover me. It's starting to come around where my years in the biz are having me back inside these tanks replacing what our terrible water does to rubber/plastic components.

    [​IMG]
     
    Last edited by a moderator: Dec 8, 2009
  9. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

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    Sep 2, 2004
    Occupation:
    Retired Systems engineer for defense industry.
    Location:
    New England
    AT a 1/2 or full dozen, you might find them on-line cheaper after shipping, but the Korky ones at Lowes are the same as supplied in the toilet and you can buy them on at a time as needed.
     
  10. Dunbar Plumbing

    Dunbar Plumbing Master Plumber

    Joined:
    Apr 18, 2005
    Occupation:
    Service Plumber, Outdoor Temperature Relief Owner
    Location:
    Northern Kentucky/Greater Cincinnati Area
    Ahh thanks Jad, I guess I should of known that the Korky fill valves would pair with the flappers as well. I don't normally buy toilet repair parts from the big box stores, just through Barnett's.
     
  11. michou

    michou New Member

    Joined:
    Mar 30, 2008
    thank you!!

    We got a replacement free flapper from Toto and now the toilet is good as new!! Thank you Terry and all on this forum. It was so helpful! :D
     
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