Tightening tank to bowl: Advice please

Discussion in 'Toilet Forum discussions' started by ron in sc, Apr 6, 2008.

  1. ron in sc

    ron in sc New Member

    Messages:
    80
    Location:
    South Carolina
    I brought a American Standard Cadet 3. Everything installed except tightening of tank to bowel. Directions say to tighten until tank just rests on bowl. I've tightened a fair amount and fasteners seem pretty tight. Do not want to overtighened and crack something. Gasket is installed between tank and bowl per directions, tried flipping the gasket the other way around and it would not work at all.

    Photo shows the space between tank and bowl.

    Attached Files:

  2. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    I don't use wrenches on the nuts. Lean down on the tank slightly to compress the gasket. Spin the nut up by hand some. Do this in gradual steps, alternating one side and the other, until you are where you need to be.
  3. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    27,229
    Location:
    Cave Creek, Arizona
    wrench

    I cannot imagine tightening a tank properly without using a wrench. I use a 3/8" drive rachet but use minimal force when tightening the bolts. It is a judgement thing that you learn when it is enough.
  4. ron in sc

    ron in sc New Member

    Messages:
    80
    Location:
    South Carolina
    For whatever reason this tank could not be tightened as designed. I was able to tighten it so tight that the tank was on the bowl on only one side. I did tighten it incrementally but with no success. I must have tried tightening it a dozen times before I finally said ok that's enough. I returned it to Lowes.

    I know the Cadet 3 are recommended by people on the board but I think that American Standard lacks a quality control department.

    The other Cadet 3 that I returned to Lowes yesterday lacked glazing on part of the tank that was very visable with the tank cover in place. It also lacked a seat which was to be included. They did give me a seat but like I say I ended up returning it anyway because of the lack of glaze.

    The same person handled my return yesterday handled the one today. I asked her if they get a lot of returns on American Standard and she said yes.
  5. Terry

    Terry Administrator Staff Member

    Messages:
    15,405
    Location:
    Bothell, Washington
    I don't recommend the Cadet 3, except in special circumstances.
    They are a cheap, poorly made toilet with very little quality control.

    Professional plumbers would do well to avoid them, if they intend to consistently operate with normal profit levels.

    It's more for the homeowner looking to save a buck, that has time, time and time on their hands.
  6. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,313
    Location:
    New England
    If you read the whole thing, people say that that toilet works, but the QC is lousy...if you get a good one, no problem. The pros typically can't afford to take the time to sort out a good one from the lousy ones, so they shy away from them. If you want to play QC inspector and take multiple runs back to the store to find a good one, you may get a bargain if you don't value your time.
  7. ron in sc

    ron in sc New Member

    Messages:
    80
    Location:
    South Carolina
    So would a Toto Drake be what I need to get. This bathroom is very tiny, only a toliet and a 32" x 32" shower and it's in my detached garage.
  8. Terry

    Terry Administrator Staff Member

    Messages:
    15,405
    Location:
    Bothell, Washington
    Of all the toilets I sell, by far I have the least amount of problems with the Drake. It's your bathroom though.
  9. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    No Kidding!

    When I go and pick up a toilet and install it, I have to guarantee it.
    If I have to do it twice or, return and do it again because the installed product is defective it's money out of my pocket!

    When it happens too frequently with a given manufacturer they end up on my s**t list. Am. Std. has been on my s**t list a long time and has virtually no hope of getting off it! When a manufacturer is on my s**t list, I will not install their product if I provide it.

    To get off my s**t list I'm going to have to install a lot of customer supplied Am. Std. fixtures with no defects and thats not happening as I see close to a 50% defective rate. I do not guarantee customer supplied fixtures so that is the only way I now install Am. Std. The only guarantee with customer supplied items is that I install them correctly. If they don't work I'll put in another at a price.

    Did you know that I have never had a defective Toto Drake or, had a callback on one yet?
    Last edited: Apr 7, 2008
  10. ron in sc

    ron in sc New Member

    Messages:
    80
    Location:
    South Carolina
    I just bought a Toto Drake and installed it with little effort.
  11. crmoores

    crmoores New Member

    Messages:
    1
    tank to bowl, Cadet 3

    I am also just installing the tank and have the same gap as pictured in Ron's question. I want to tighten further per the directions but fear the worst. So I will turn on the water and see what happens!:eek:
  12. thezster

    thezster New Member

    Messages:
    251
    Location:
    Fort Collins, Colorado
    I've installed 7 cadets in the past two years... they work - they're cheap - and no one has complained to date. Keep in mind - I'm in the fix n flip business - and put these in my lower priced homes.... though I also have to admit I put one in two of my last personal homes recently.... I'd love to be able to recommend a spendier toilet system... but - so far - I can't.

    I've never been able to get the tank all the way down to the toilet either - but if it doesn't leak, doesn't fall off the tank.... then it's not a problem..
  13. Terry

    Terry Administrator Staff Member

    Messages:
    15,405
    Location:
    Bothell, Washington
    Many builders and flippers us less expensive products.
    People know that, so what is there to complain about.
    They know you didn't put in the best,
    And that's why people complain about the builder, not the components.

    I make a living out of replacing builder grade components.

    We're just in a different part of the business.

    I've built homes before, so I know where you are coming from.
    A builder may be working on a 5% margin. There isn't much wiggle in that to make it better.
Similar Threads: Tightening tank
Forum Title Date
Toilet Forum discussions ominous cracking noise tightening down Toto Eco-Drake tank Nov 18, 2013
Toilet Forum discussions Top Tightening Bolt Won't Come Out Jul 2, 2011
Toilet Forum discussions Question about overtightening bowl bolts Feb 7, 2005
Toilet Forum discussions Kohler Rialto Toilet seat nuts replacement / tightening? Dec 26, 2004
Toilet Forum discussions Vespin tank compatability Sep 28, 2014

Share This Page