I talked to dittohead by phone back in July? I have confirmed meter cable, turbine and board are all good. I measured the distance from the face of the outlet port to the point where the meter cable sensor is inserted. I got 2-3/4 inches. With the turbine fully inserted as far as it will go, I determined that the part of the turbine that is magnetized does not quite line up with the meter cable sensor. With the turbine removed and holding the meter cable sensor next to the spinning turbine, the unit registers flow and the water drop icon displays. So I know nothing is broken. My question is this: Shouldn't the part of the turbine that is magnetized, once inserted, line up exactly with the installed meter cable sensor? In my case, the distance between the vertical meter cable sensor and the magnetized part of the turbine (part that spins) is about 1/8". Does this matter or is the turbine asembly supposed to be fully inserted to the point where it hits refusal? When I cleaned and reinstalled the turbine to the fully seated position, it initially showed flow, but quickly went to zero. Still puzzled!