Judith Sackett
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I have had nothing but trouble with my Flame Lock Whirlpool Water Heater
since it's purchase in Dec 2002 from Lowe's. We did the standard thermocouple repair and replaced gas valve thermostat. That worked for a while. (See my original post Oct 12, 2003). That held through the winter. Summer came, temperatures rose and poof it won't stay lit again. I limped through the summer months, because my husband was in the hospital and I wasn't up to fighting with Whirlpool or Lowe's. He came home in September. Guess what, when the weather cooled down again the water heater would stay lit. We once again made it through the winter with no major pilot outages. Now it is summer again, guess what. As soon as the weather heated up and the temperature in the garage rose significantly the pilot began to go out daily during the hottest part of the day. If I went out into the garage very early in the morning when everything was cool, I could light the pilot. It would stay lit for a few hours -- long enough to provide hot water for showers. Now, a few weeks later it won't even stay lit more than a few minutes. I thinking that there is a connection between the excessive heat in the garage and the pilot's going out. I'm contemplating what I'm going to do next. I think, I'll try Lowe's. Replacing the unit probably won't solve anything since all new water heaters are required to have some kind of safety shut off and they probably all have problems. I'll let you know how it goes with Lowe's.
since it's purchase in Dec 2002 from Lowe's. We did the standard thermocouple repair and replaced gas valve thermostat. That worked for a while. (See my original post Oct 12, 2003). That held through the winter. Summer came, temperatures rose and poof it won't stay lit again. I limped through the summer months, because my husband was in the hospital and I wasn't up to fighting with Whirlpool or Lowe's. He came home in September. Guess what, when the weather cooled down again the water heater would stay lit. We once again made it through the winter with no major pilot outages. Now it is summer again, guess what. As soon as the weather heated up and the temperature in the garage rose significantly the pilot began to go out daily during the hottest part of the day. If I went out into the garage very early in the morning when everything was cool, I could light the pilot. It would stay lit for a few hours -- long enough to provide hot water for showers. Now, a few weeks later it won't even stay lit more than a few minutes. I thinking that there is a connection between the excessive heat in the garage and the pilot's going out. I'm contemplating what I'm going to do next. I think, I'll try Lowe's. Replacing the unit probably won't solve anything since all new water heaters are required to have some kind of safety shut off and they probably all have problems. I'll let you know how it goes with Lowe's.