Spud washer too thick

Discussion in 'Toilet Forum discussions' started by VicM, Feb 8, 2010.

  1. VicM

    VicM New Member

    Messages:
    2
    Location:
    Toronto, Canada
    Hello:

    I bought three American Standard Cadet 3 toilets.

    When I assembled them the spud washers between tank and bowl is too thick and there is gap about half inch after I tightened the bolts (for all three toilets).

    As a result tanks are rocking.

    Is it normal for American Standard Cadet 3 toilets? Or should I buy thinner spud washers and reinstall tanks?

    Would appreciate any response.
    Thanks for your time reading my message.
  2. jeffdt

    jeffdt New Member

    Messages:
    22
    Location:
    Atlanta area
    Typical for A/S. Their customer service line must get a dozen calls per day on this issue. Just keep cranking it down half a turn at a time alternating sides till it seats. If it cracks, take the POS back to Lowe's or HD or wherever. While you're there, pick up a new flapper as well. The original will last 6 months if you're lucky.

    Jeff
  3. VicM

    VicM New Member

    Messages:
    2
    Location:
    Toronto, Canada
    Thanks for reply:

    >> Just keep cranking it down half a turn at a time...
    I already bolted bowl to the flange and don’t have much space to turn it.

    To be on a safe side could I just buy smaller spud washer? What brands are good for A/S?

    Thanks.
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